YaarSMM help: frequently asked questions

What do I need before I order?

A YaarSMM account, some balance, and the public link to the profile, post or video. We never need your social media password. Choose a service, check its price per unit and quantity limits, paste the link, enter the quantity and place the order.

How do I add funds?

Open Add funds, type the amount (Rs. 200 or more) and press Continue to payment. The payment page is run by Cashmaal: pick EasyPaisa/JazzCash, then your wallet (EasyPaisa, JazzCash, NayaPay or SadaPay). Send exactly your top-up amount; there is no fee. Then enter the transaction ID from your wallet receipt in the Enter T-ID box and press Verify. Your balance updates once the payment is confirmed. The payment page expires after 30 minutes, so start it when you are ready to pay.

I paid, but my balance hasn't changed. What should I do?

First check that the transaction ID went into the Enter T-ID box and that you pressed Verify; a skipped verification is the usual reason. Don't start a second payment for the same money. If the balance still hasn't moved, send your receipt or open a support ticket with the transaction ID, the amount and the time you paid.

When will my order start?

Most orders start within an hour, and the service page shows the estimate for that service. Larger quantities are delivered gradually, so an order can take from a few hours to a few days to finish. Order history shows where each order is.

My order still says Pending. Why?

Usually one of these: the profile or post is private, the link has a typo or points to a deleted post, the post is very new, or the service is busy and the order is waiting its turn. Open your link in a private browser window; if it doesn't load without logging in, we can't deliver to it. If the order is still Pending after 2 to 3 hours, open a support ticket with the order ID.

Does my account have to stay public?

Yes, from the moment you order until the order shows Completed. If the profile goes private or the post is removed while the order runs, delivery pauses and can end as a partial delivery.

What is a refill, and which services have one?

Counts can drop after delivery on every platform, so we don't promise "no drop". Instead, services whose name ends in 7-day refill cover drops for 7 days after the order completes. Two days after completion a Request refill button appears on the order: enter how many units dropped, up to what you ordered, and send it once. Some orders are topped up automatically. Services ending in no refill cost less and are not covered; the label is on the card before you buy.

What happens if an order isn't fully delivered?

The undelivered part is refunded to your YaarSMM balance and the order is marked Partially delivered. The order details show how much was delivered and what came back.

Can I cancel an order?

On services that allow it, a running order shows a Request cancel button with a Rs. 50 fee before you confirm. It is a request, not an instant stop, and the order may keep delivering while it is handled. If the order stops, the undelivered part goes back to your balance and the fee is kept. If it can't be stopped, or there is no answer within 72 hours, the fee is returned and the order continues. Orders that have finished can't be cancelled.

Which orders do you refuse?

We screen links when an order is placed and may review them afterwards. We don't take orders for gambling, betting or satta (including promo codes and affiliate links), unlicensed loan apps, forex, binary or crypto schemes that promise returns, MLM, adult content, content that offends religious sentiments or spreads sectarian hate, political campaigning, or pages impersonating a bank, wallet or government programme. A refused order is cancelled and the money stays in your balance. Section 7 of the Terms of service has the full list.

Do you have an API?

Yes. Every account can create an API key from API access and place and track orders from its own panel or script, paid from the same balance.